Welcome to the website of Raynolse Inc. These Terms of Sale apply to all orders you place with Raynolse Inc. through this website or by other means, or for all products or services you receive from Raynolse Inc., or for the iOS and Android device applications ("App") of Raynolse Inc., and govern them. Please carefully read the Terms of Sale ("Terms").
By placing an order for Raynolse Inc.'s products or services, you agree to be bound by these Terms and any amendments to them, and you represent that you are at least 5 years old and are eligible to use this site and place orders for Raynolse Inc.'s products or services. If you are between the ages of 5 and 13, you must only use and make purchases of Raynolse Inc.'s products and services with the involvement of your parent or guardian.
If you do not agree to these Terms, please do not place orders for or use Raynolse Inc.'s products or services.
We may update or modify these Terms occasionally to comply with the law or to meet changing business requirements. Any updates or modifications will be posted on our website. By purchasing Raynolse Inc.'s products or services after such changes, you are accepting the new Terms. The Terms displayed on the website at the time of placing an order will apply to that order. By placing an order, you confirm that you have read and fully understand these Terms and agree to them. If you do not fully agree with these Terms, you should not place any orders for Raynolse Inc.'s products or services.
We reserve the right to refuse service, terminate accounts, or cancel orders or app subscriptions at our discretion without limitation if we believe that a customer's actions violate this Agreement, applicable laws, or are detrimental to our interests.
If products are delayed or become unavailable at the Raynolse distribution center or if there are errors on the website related to your order (e.g., pricing and/or description errors), then Raynolse may cancel your order. In such cases, Raynolse will contact you to inform you of the situation, and if we cancel, we will refund all prepaid charges for that product.
Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, recommendations, inventory status, on our website or app. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders or app subscriptions at any time (even after you have submitted your order). We cannot review all communications, products, or services provided through the website or app, and we have no obligation to do so. However, we reserve the right, at our sole discretion and without notice, to review, verify, modify, or remove comments, site content, the site, the app, information submitted, or other features on the site or app.
Unless otherwise specified, Raynolse Inc. will make commercially reasonable efforts to deliver the products within a reasonable time after your order is properly completed. While Raynolse Inc. may provide delivery or shipment times or dates, understand that these are estimates made in good faith and are subject to change. Additionally, product availability may be limited, and certain products may not be available for immediate delivery, in which case they will be delivered when they become available. Raynolse Inc. is not responsible for any loss, damage, cost, or expense related to delays in shipment or delivery.
Goods are imported on behalf of the consignee/electronic purchaser. The consignee allows Raynolse to import the goods on their behalf. Additionally, the consignee/purchaser agrees that Raynolse may delegate the obligation to a subcontractor (e.g., customs broker) to import the goods on their behalf. The consignee will be responsible for payment of taxes and duties in addition to the purchase price of the goods.
Upon completing this purchase, your email address will be used not only to send order and shipment updates but also to send content and marketing emails that may provide you with offers or information that can be helpful to you as a Raynolse customer. You can unsubscribe at any time. To learn more about (1) what information we collect, (2) how we use that information, (3) with whom we share that information, and (4) what we do to protect that information, please refer to the Privacy Policy.
All Raynolse products can be returned for a size exchange or a full refund within 60 days of purchase. For more details, please refer to our product usage and warranty or visit the help center. All products must be returned in their original packaging.
Granted App Usage License: Subject to compliance with these terms, Raynolse Inc. grants you a limited, non-exclusive, non-transferable, revocable license to download and install a copy of the app on your mobile device or computer that you own or control and to use such copy of the app solely for your personal, non-commercial purposes. You may not copy the app, except for making a reasonable number of copies for backup or archival purposes. You may not: (i) modify, adapt, translate, or create derivative works based upon the app; (ii) distribute, transfer, sublicense, lease, lend, or rent the app to any third party; (iii) reverse engineer, decompile, or disassemble the app; or (iv) offer the functionality of the app to multiple users. Raynolse Inc. reserves all rights in and to the app not expressly granted to you under these terms and conditions.
Access to the App via App Stores: The following terms apply to any apps accessed or downloaded through any app store or distribution platform (like the Apple App Store or Google Play) where the app is currently or may be made available. You acknowledge and agree to the following.
Customers who purchase access to Raynolse Membership through a subscription or one-time purchase will receive access to specific premium features and content not provided to free app users. If you cancel your membership or it terminates for any reason, you will lose access to all membership content and features. Raynolse may, at its discretion, provide some membership content to free users for a limited time, and the use of such content is subject to these terms.
If you decide to subscribe to Raynolse Membership, the applicable payment and billing terms will be clearly outlined on the platform where you purchased the membership. Paid services and billing may be automatically renewed until you cancel. You can cancel at any time.
You can receive a refund if the following conditions are met:
If your Raynolse Membership was purchased through the App Store or Google Play, the entity responsible for the refund is the App Store or Google Play, not Raynolse.
The Raynolse app allows you to connect with friends and track each other's workout and jump session progress. Additionally, Raynolse provides leaderboards that showcase users with the best performance. However, please be aware that Raynolse reserves the right to prohibit your account from using these social features, friend connections, and leaderboards if you violate the terms of service. This includes using inappropriate language or content in your username, and we do not tolerate any form of discriminatory or offensive behavior on our platform. We appreciate your cooperation in creating a positive and inclusive community within the Raynolse app.
“Content”refers to any text, graphics, images, music, software, audio, video, or any other material that is made available through the app, whether posted, created, provided, or otherwise made accessible. "User Content" refers to all content provided by users (including yourself) through the app. Content includes but is not limited to User Content.
Any User Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who created it. You acknowledge that you are solely responsible for all User Content that you submit and that it is accurate, complete, up-to-date, and compliant with these Terms and Conditions, as well as all applicable laws, rules, and regulations. You acknowledge that you access all Content (including User Content) through the app at your own risk, and you and any other party will be solely responsible for any harm or loss resulting from it. To the extent permitted by law, we do not provide any representations, warranties, or guarantees for any Content accessed through the app. These terms are binding on users, so it is advisable to review them regularly.
Between you and Reynolds Corporation, you retain all rights to any User Content you submit through the app (or have the necessary rights to grant Reynolds Corporation the following rights), and Reynolds Corporation represents that it does not need to obtain licenses from third parties or pay royalties to third parties to use your User Content. You grant Reynolds Corporation a worldwide, eternal, irrevocable, non-exclusive, sublicensable (through multiple tiers), transferable, royalty-free license and rights to use, copy, transmit, distribute, publicly perform and display (through all media now known or hereafter created), edit, modify, create derivative works from, and otherwise use your User Content for any purpose, commercial or otherwise, without compensation to you. You also waive any "moral rights," privacy rights, or publicity rights in your User Content. You also grant all other app users the right to view your User Content for their personal, non-commercial purposes. If you provide Reynolds Corporation with suggestions, feedback, product or service reviews, recommendations, or other feedback related to improvements or additions to the app or other products or services, you grant Reynolds Corporation a worldwide, eternal, irrevocable, non-exclusive, sublicensable (through multiple tiers), transferable, royalty-free license and rights to use, copy, modify, create derivative works from, and otherwise use your suggestions, feedback, product or service reviews, recommendations, or other feedback for any purpose (including marketing) without notice, compensation, or any other obligation to you.
You may remove your User Content by specifically deleting it. However, in some cases, certain of your User Content (such as posts or comments you've made) may not be completely removed, and copies of your User Content may continue to exist within the app. We are not responsible for, and assume no responsibility or liability for, the removal or deletion (or the failure to remove or delete) of your User Content.
To the extent permitted by law, we exclude all representations, warranties, conditions, and terms (whether express or implied by statute, common law, or otherwise). In no event shall Reynolds Corporation and/or any of its affiliates, shareholders, officers, directors, employees, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, revenue, goodwill, use, data, or other intangible losses (even if Reynolds Corporation has been advised of the possibility of such damages), whether in contract, tort, product liability, or negligence, resulting from: (i) the use or misuse of or inability to use the product or any defect in or lack of functionality of the product; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the product; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the product; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the product; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. In no event shall the aggregate liability of Reynolds Corporation and/or its affiliates, shareholders, officers, directors, employees, agents, or suppliers, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed), product liability, strict liability, or other theory, arising out of or relating to the use of or inability to use the product exceed the purchase price of the product. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, liability is limited to the fullest extent permitted by law. If any part of this limitation of liability is determined to be invalid, illegal, void, or unenforceable for any reason, then that provision shall be deemed severable, and the remainder of this limitation of liability shall remain in full force and effect, and the total liability of Reynolds Corporation and/or any of its affiliates, shareholders, officers, directors, employees, agents, or suppliers for any claims under this agreement shall not exceed the purchase price of the product.
The company will strive to promptly address any errors or omissions that may occur. However, the company does not guarantee that the mobile app and services will be free of defects and shall not be held responsible for such errors or omissions. In case of such errors or omissions, please contact us at the following address: contact@raynolse.com.
The company does not guarantee uninterrupted use of the mobile app and services and does not warrant that all information (or messages) transmitted through the mobile app and services will be accurate and reliable. Furthermore, access to the mobile app and services may be interrupted, restricted, or terminated at any time.
The company does not guarantee that the mobile app and services are free from viruses or anything else that may have a harmful impact.
The company reserves the right to change, modify, replace, temporarily suspend, or remove the content of the mobile app and services at any time. Access to your mobile app and services may be restricted from time to time for the addition of new features, modifications, and maintenance. The company will make efforts to restore such access as quickly as possible. The company also reserves the right to withdraw the mobile app and services at any time.
The company has the right to review, amend, or delete these terms of use for valid reasons.
If a user (or another user) violates these terms of use, the company may suspend the user's use of the mobile app and services. If the mobile app and services are suspended, the company may refuse to restore the user's access until the user is no longer in violation of these terms of use.
The company will fully cooperate with any law enforcement agencies or court orders that require the identification or disclosure of individuals who have violated these terms of use.
Under Article 8 of these terms of use, the company has the following rights (in whole or in part): (a) suspension of the mobile app and services; (b) suspension of the use of the mobile app and services; and/or (c) suspension of the use of the mobile app and services for anyone connected to the user, if:
The user violates these terms of use;
The user violates or is suspected of violating these terms of use; or
The user is suspected of engaging in gambling activities against the company or other users.
The rights of the company under Article 8 of these terms of use do not infringe upon any other rights, remedies, or obligations that the company may have with respect to any violation, right, duty, or liability that arose prior to termination.
Information about the mobile app and the use of all related facilities is provided "as is" without any explicit or implied warranties.
To the extent permitted by applicable law, the company disclaims all representations and warranties regarding the inaccuracy or omission of the mobile app, merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement, or violation related to the use of the mobile app and services. These are implied warranties arising out of transactions or use.
The company does not guarantee that the user's use of the mobile app and services will be uninterrupted or that all information (or messages) transmitted through the mobile app and services will be accurate and stable. Furthermore, access to the mobile app and services may be interrupted, restricted, or terminated at any time.
The company does not guarantee that there are no viruses or harmful effects that may affect the mobile app and services.
The company may change, modify, replace, temporarily suspend, or remove the content of the mobile app and services at any time. User access to the mobile app and services may be restricted from time to time for the addition, modification, and maintenance of new features. The company will restore such access as quickly as possible. The company also reserves the right to withdraw the mobile app and services at any time.
The company reserves the right to view, amend, or delete these terms of use for valid reasons under applicable law.
The company is not responsible for any direct, indirect, incidental, special, consequential, or punitive damages, any loss of business, data, profits, or any other intangible losses, arising out of or in connection with any third-party actions or omissions, the cause of which is related to the mobile app and services, user access, use, or unavailability, or delays or inaccuracies (including, but not limited to, loss of business or profits, software usage, or loss of value).
The company is not responsible for any indirect, consequential, incidental, special, or punitive losses or damages that users may experience or incur in connection with these terms of use, whether based on contract, tort (including negligence or fault), or other causes. For the purposes of these terms of use, indirect or derivative losses or damages include, without limitation, loss or damage to revenue, profits, anticipated savings, business, data, or goodwill, and all related costs and ancillary costs.
The above exceptions and limitations apply only to the extent permitted by law. They do not affect the legal rights of consumers that cannot be excluded or limited.
Despite the company's efforts to ensure the security of its systems, users acknowledge that all electronic data transmissions are potentially vulnerable to interference by third parties. The company does not guarantee that data transmissions via email or otherwise between users and the company will not be monitored or read by others.
You, as the user, are responsible for any and all claims, actions, or lawsuits arising from (a) your use of the service, (b) your use of your ID, verification PIN, and/or any identification numbers assigned by the company for another user's service usage, and (c) any damages, costs, and interest related to such claims, actions, or lawsuits in case you violate these Terms of Use. The company shall not be held liable.
Please note that indemnification refers to compensating the company for any losses, costs, or damages it may incur as a result of your actions or violations of these Terms of Use.
The mobile app is accessible from all countries worldwide, subject to local technology permissions. As different countries have their own laws, you and the company agree that Korean law will apply to all issues related to the use of the mobile app, given that you access the mobile app.
In case of any disputes arising from or related to these Terms of Use, both you and the company consent to the exclusive jurisdiction of the Korean courts.
These Terms of Use constitute the entire agreement between you and Reynolds Corporation regarding the purchase of products from Reynolds Corporation. Any cause of action you may have concerning Reynolds Corporation's products must be commenced within one year after the cause of action arises, notwithstanding any laws that may suggest otherwise. The failure of Reynolds Corporation to enforce or exercise any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Section titles used in these Terms of Use are for convenience only and have no legal or contractual effect. You may not assign or transfer any of your rights or obligations under these Terms of Use, in whole or in part, without the prior written consent of Reynolds Corporation, and any such consent may be unreasonably withheld. Only you and Reynolds Corporation have the right to enforce these Terms of Use. No third party shall have the right to enforce any portion of these Terms of Use. Accordingly, these Terms of Use are binding upon and will inure to the benefit of you and Reynolds Corporation and their respective successors and assigns.
This section's provisions shall survive the termination of these Terms of Use.
These Terms of Use supersede any prior terms and conditions we may have previously published, as well as any prior oral, written, or other statements or representations made by us to you. We may, at our discretion, assign, transfer, or subcontract any of our rights or obligations under these Terms of Use to any third party. Any delay in exercising any right or remedy under these Terms of Use by us shall not constitute a waiver of that right or remedy, and it shall not affect our ability to exercise that right or remedy in the future. No waiver shall be effective unless it is in writing and signed by us.